Core Competencies and Training Project
Course Description
Through the generous support of the MCCSS OAP Workforce Capacity Building Initiative Grant, WM+A has developed a Core Competencies Training Program designed to strengthen the skills of direct support workers and Instructor Therapists delivering ABA services under the Ontario Autism Program (OAP). Our Steering Committee, along with results from provincial key informant interviews and a province-wide survey, provided valuable insights. These insights have been instrumental in shaping the project tools and training resources developed. We learned that core competencies are vital for direct support workers. These skills enhance technical abilities, positively impact outcomes for children, youth, and families, and help providers excel in their roles. They also ensure that services align with organizational goals. Based on community feedback, we have built the OAP Workforce Core Competencies Toolkit, Training Modules, and Resource Library.
What are Core Competencies?
Core competencies are the foundational skills that support every part of your role. They go beyond technical training and focus on how you show up, solve problems, adapt to change, and connect with others. This course focuses on four key areas: communication, adaptability, problem-solving and critical thinking, and a positive attitude with initiative and engagement.
EARLY ACCESS: Early access is available for OAP providers.
If you work within the OAP directly with clients: Click here
if you are an OAP Supervisor who would like to register your staff: Click here
communication
Critical Thinking Problem Solving
Adaptability
Attitude
Why Are They Important?
Core competencies improve the quality of service you provide to children, youth, and families. They help you navigate challenges, collaborate with others, and grow professionally. When these skills are strong, teams work better together, clients have better outcomes, and staff feel more confident and prepared in their roles.
How it Works
Modules are interactive, easy to follow, and can be completed online. The course includes videos, self-assessments, knowledge checks to support real-world learning and an in depth Resource Library for further learning.
Course Highlights:
Build essential skills in communication, adaptability, problem-solving, and professional attitude. This interactive online course helps you grow in your role while delivering high-quality ABA services under the OAP.
Why Choose This Course?
This course is designed for direct support workers and Instructor Therapists providing ABA services under the Ontario Autism Program. It’s a practical, self-paced training that strengthens the core skills needed to succeed in dynamic, client-focused environments—making your work more effective, rewarding, and impactful.
Participants will:
Strengthen their ability to adapt to challenging or changing conditions
Communicate more clearly and confidently with clients, families, and colleagues
Make well-informed decisions using structured problem-solving strategies
Build self-awareness, resilience, and engagement in their roles.
This training series focuses on building essential core competencies in direct support professionals and Instructor Therapists delivering services under the Ontario Autism Program (OAP). Developed through collaborative input and grounded in evidence-based practices, the program addresses four key competency areas: Communication, Problem Solving & Critical Thinking, Adaptability, and Attitude (Initiative & Engagement).
Participants will explore real-world applications, engage in reflective practices, and develop tools to enhance their professional effectiveness, service quality, and career advancement. This training is aligned with MCCSS priorities to build workforce capacity within the province of Ontario.