Our courses are developed by Board Certified Behavior Analysts (BCBAs) and Board Certified Assistant Behavior Analysts (BCaBAs) and all meet the requirements outlined by the BACB. For courses that offer CEUs, the main presenter is certified by the BACB. For RBT Services, including all RBT Competency Assessments and Trainings, your assessor will always be a BCBA who is BACB certified.

For each course, you may view the trainers’ credentials or you may visit our Meet Your ABA Trainers page.

Yes, courses can be completed anytime within their expiry deadline. To find the expiry timeline for a course, please review the course description.

Yes! We are registered as an Authorized Continuing Education (ACE) Provider. For courses that meet the requirements outlined by the BACB, the number and type of CEUs offered are indicated in the course description. Once you have completed a course, you will receive a certificate showcasing your name, your BACB ID and the number and type of CEUs you have received.

To view our library of CEU courses, click here.

Yes, courses that qualify for CEUs in Ethics or Supervision are indicated on the course image or in the course description.

To view our library of CEU courses, click here.

Click the ‘Log In’ tab at the top right corner of the page and follow the prompts under ‘Register’.

Once logged in, click on ‘My Dashboard’ at the top right corner of the page and then click on the ‘My Account’ tab to view your current account details. Select the details you would like to update and then click ‘Save Changes’ when complete.

On the ‘Log In’ page, click “Lost your password?” where you will be asked to input the email associated with your account. An email will be forwarded to you with a temporary password. Click on the link as directed and you will be prompted to change your password.

If you are still having difficulties accessing your account, please email support@alphabeepro.com and our Support team will be more than happy to help! Please expect a response within 1-2 business days.

The password reset email will be forwarded to the email attached to your alphabeePRO account, it cannot be sent to an email that is not connected to your account. Be sure to double check your Spam/Junk mailbox in case it gets filtered there.

If there are difficulties accessing the email and resetting your password, please email support@alphabeepro.com and our Support team will be more than happy to help! Please expect a response within 1-2 business days.

The courses are developed with a variety of multi-media features which include videos, audio, PDF handouts, worksheets, quizzes and practice opportunities. Each course is designed with the features that best suit the content developed.

Click on ‘My Dashboard’ at the top right corner of the page. Scroll past the ‘Your Courses’ section where you will find your certificates, which are accessible from the ‘Your Certificates’ section. Please note that only fully completed courses will display a certificate.

If you are still having difficulty locating your certificate, please email support@alphabeepro.com.

Your certificate is missing your BACB ID as all users must manually input the ID through their account settings. To add your BACB ID, click on ‘My Dashboard’ at the top right corner of the page, and then click on the ‘My Account’ tab. Scroll down to the ‘BACB ID’ field and input your ID there.

Send an email to support@alphabeepro.com identifying the course completed and certificate that you would like updated. Please allow for 1-2 business days to receive your updated certificate.

We encourage our users to access their certificates through their account. If you require a certificate to be emailed to you, send an email to support@alphabeepro.com identifying the course completed. Please allow for 1-2 business days to receive your certificate.

Yes, our courses are developed to be taken at your own pace. You may be registered in multiple courses at once, regardless if they are a free or paid course.

Yes, courses expire after the designated time. To view the course expiration timeline, please review the course description.

Once logged in, click on ‘My Dashboard’ at the top right corner of the page where you will be available to view a list of the courses you are currently enrolled in under the ‘Your Courses’ section. Select the course you would like to enter by clicking on the course title.

Yes, our training platform was built to work on all devices (desktop, tablet, iPad, etc.). Please note that layouts, scrolling, text or displays may vary depending on the device being used.

Yes, an internet connection is required to log in and view your online courses. Our courses were designed to offer a range of features and it is recommended that you have a good network connection for the optimal experience.

We are sorry to hear that! We recommend when having problems with audio or video to check your internet connection, reset the internet connection if necessary, clear your cache/cookies or try another browser. Additionally check your speaker/headphone connection and audio system preferences for audio-related issues.

If you continue to experience technial difficulties, please email our Support team at support@alphabeepro.com.

Please ensure you are logged into your account when opening your course. We also recommend you check your internet connection, reset the internet connection if necessary, clear your cache/cookies or try another browser.

If you continue to experience technical difficulties, please email our Support Team at support@alphabeepro.com and someone will connect with you within 1-2 business days.

At alphabeePRO, we are committed to providing quality training. To review our Refund Policy, please click here. Contact us at info@alphabeepro.com for more information.

Ontario Autism Program (OAP) funding can be used to purchase an individualized parent/caregiver training package offered in-person or via remote services (i.e. ZOOM).

Pre-recorded, online content is not eligible to be purchased using OAP funds. For more information on training options that are covered by OAP funds, please email info@alphabee.com.